Telecommunications Industry Ombudsman: 2013 - 2014 Annual Report
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Michael Elsegood

Manager, Consumer Safeguards and Compliance, Optus (B Eng (Hons), MBA)

Micheal Elsegood

Michael Elsegood supervises Optus's Disability Action Plan, and manages numbering matters and Optus's compliance with obligations that support law enforcement agencies. In a telecommunications industry career spanning more than 30 years, he has been involved with call charging and billing accuracy standards, quality-of-service reporting, end-to-end performance standards and number portability.