Telecommunications Industry Ombudsman: 2013 - 2014 Annual Report
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New South Wales

PostcodeTotal
complaints
Complaints
per 1,000
Top 3 issues
2150 - Parramatta520 21Mobile coverage
Disputed bill
Poor contract information
2000 - Sydney390 17.1Mobile coverage
Disputed bill
Unexpectedly high bill
2015 - Alexandria131 15.5Mobile coverage
Drop outs
Disputed internet charges
2190 - Greenacre377 15.3Mobile coverage
Drop outs
Disputed bill
2205 - Gosford183 14.2Mobile coverage
Disputed bill
Drop outs
2161 - Guildford402 14.2Mobile coverage
Drop outs
Disputed bill
2200 - Bankstown533 13.1Mobile coverage
Drop outs
Disputed bill
2011 - Potts Point235 13.0Mobile coverage
Disputed bill
Disputed internet charges
2164 - Smithfield235 12.8Mobile coverage
Disputed bill
Poor contract information
2171 - Hoxton Park309 12.7Mobile coverage
Drop outs
Internet usage charges