Telecommunications Industry Ombudsman: 2013 - 2014 Annual Report
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Northern Territory

PostcodeTotal
complaints
Complaints
per 1,000
Top 3 issues
0800 - Darwin459.9Mobile coverage
Poor contract information
Unexpectedly high bill
0832 - Rosebery666.8Mobile coverage
Poor contract information
Internet charges
0820 - Winnellie914.8Mobile coverage
Internet charges
Unexpectedly high bill
0812 - Wulagi894.6Poor contract information
Mobile coverage
Disputed bill
0830 - Palmerston814.5Disputed bill
Credit not applied
Unexpectedly high bill
0870 - Alice Springs913.6Mobile coverage
Disputed bill
Slow internet
0836 - Humpty Doo253.5Disputed bill
Drop outs
Collection of disputed debt
0810 - Coconut Grove1003.4Disputed bill
Mobile coverage
Poor contract information
0822 - (Top End
excluding Darwin
and Katherine)
281.2Mobile coverage
Credit not applied
Fully unusable service