Telecommunications Industry Ombudsman: 2013 - 2014 Annual Report
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Overall

StateTotal complaintsComplaints per 1,000
Vic41,542 7.8
SA11,861 7.4
NSW49,2387.1
ACT2,2786.4
Qld26,1166
WA11,5175.1
Tas2,146 4.3
NT7703.6
National rate of complaints per 1,000 consumers 6.8