Telecommunications Industry Ombudsman: 2013 - 2014 Annual Report
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Staff profiles

Each year, we award staff who demonstrate commitment to our values and the benchmarks for alternative dispute resolution services. The staff featured throughout this report are all recipients of our latest round of awards.

Marie Chiera

Marie Chiera

Marie is our Call Quality Monitoring officer. She received a TIO award for excellence in dispute resolution.

 
Frankey Chung

Frankey Chung

Frankey is a research officer in our Policy Team. He received a TIO award for excellence in dispute resolution.

 
Simone Eason

Simone Eason

Simone is a Quality Assurance Officer. She received a TIO award for her commitment to fairness and independence.

 
Will Gilbert

Will Gilbert

Will is an Enquiry Officer and Contact Team Manager. He is studying a diploma of management through a TIO scholarship.

 
Jack Guarino

Jack Guarino

Jack is the TIO's Financial Accountant. He received an award for efficiency and effectiveness.

 
Elizabeth Hutchings

Elizabeth Hutchings

Elizabeth is a Senior Investigations Officer. She received a TIO award for excellence in dispute resolution.

 
Mirjana Jovetic

Mirjana Jovetic

Mirjana is the TIO's Communications Manager. She received an award for strategy and leadership.

 
Simon McKenzie

Simon McKenzie

Simon is the TIO's Industry Engagement Manager. He received a TIO award for championing our values.

 
Nicholas McVey

Nicholas McVey

Nicholas is a Senior Investigations Officer and team manager. He received a TIO award as the person who best demonstrates our values.

 
Daniella Meneghetti

Daniella Meneghetti

Daniella is an Enquiry Officer. She received a TIO award for identifying systemic issues.

 
Jed Salmon

Jed Salmon

Jed is an Industry Engagement Adviser. He received a TIO award for accessibility and accountability.

 
Lindsay Whelan

Lindsay Whelan

Lindsay is a Response Team manager. He received a TIO award for excellence in operations and investigations management.

 
Response teams

Response teams

Our response teams received an award as the team that best demonstrates our values.

 

Liam Moore

Liam is an Investigations Officer. He received a TIO award for championing our values.