Telecommunications Industry Ombudsman: 2013 - 2014 Annual Report
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Jack Guarino

Jack Guarino

Jack received an award for his efficiency and effectiveness.

In my role as the TIO’s financial accountant I am responsible for some financial transactions and financial reporting. I work in our Finance team to produce accurate and timely month-end balance sheets. We also deliver the financial statements to all our stakeholders at the end of the financial year.

It is an important job because I help monitor our costs and I feel like I play a part in efficiently managing the TIO.

My favourite part of the job is that I am given the opportunity to work independently and I am always supported. My team is fantastic – we all help each other and learn from each other. It’s great to work with people that care about the TIO and do an excellent job.