Telecommunications Industry Ombudsman: 2013 - 2014 Annual Report
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Liam Moore

Liam received an award for championing our core values in his work as an Investigations Officer.

My role as Investigations Officer includes conciliating and investigating complaints. During my time here I have also worked as a project officer for our complaint management system and as Systemic Investigations Officer.

I think we do a lot of good here. What I like about it the most is that as Investigations Officers we get to make a difference. We get to help people through the most difficult complaints and in doing that we also make a difference to the industry.