Simone was recognised in 2012 for her commitment to fairness and independence.
I have been a Quality Assurance Officer for four years. My role includes conducting quality assurance checks on our complaints data to ensure compliance with TIO procedures. I have also contributed to the comprehensive review of TIO Position Statements, submissions to external stakeholders, a number of cross-functional TIO teams and other projects and initiatives.
I have been fortunate to have managers who are excellent role models and combine great skills, knowledge and experience with genuine care for their teams. I also value my extremely friendly and supportive colleagues.